A hospital bill is not always final
Bills for an emergency room visit, a surgery or an inpatient stay can reach tens of thousands of dollars — and they frequently contain errors, duplicate charges and inflated pricing. Most people don't know those charges can be questioned at all.
Hospital Advocacy is designed to help eligible members navigate exactly that situation. An advocate may:
- Review eligible bills line by line for errors and overcharges
- Communicate directly with the healthcare provider on your behalf
- Seek possible reductions or payment arrangements when appropriate
Every situation is different, so a specific reduction cannot be guaranteed.
Members have seen eligible hospital bills reduced by up to 80%. Results vary by situation and are not guaranteed.
If you receive a large hospital bill
Don't pay right away
And don't ignore it either. Keep every document, including the itemized bill.
Call One Plus
Reach us at (786) 791-0033 so an advocate can review whether your situation is eligible.
Let the advocate work
They review the bill and communicate with the provider on your behalf.
Acting early generally gives more room to work with the hospital.
How to get Hospital Advocacy
Hospital Advocacy is included in the One Plus Complete membership, and is also available on its own.
See plans and pricingQuestions about Hospital Advocacy
What is Hospital Advocacy?
Hospital Advocacy is a service designed to help eligible members navigate certain hospital bills and medical billing situations.
An advocate may review eligible bills, communicate with the healthcare provider and seek possible reductions or payment arrangements when appropriate. Every situation is different, so a specific reduction cannot be guaranteed.
Hospital Advocacy is not health insurance and does not pay hospital claims.
How much can a hospital bill be reduced?
Reductions depend entirely on the bill, the hospital and your circumstances. Members have seen eligible bills reduced by up to 80%, but results vary by situation and no specific reduction is guaranteed.
Why do hospital bills need to be reviewed?
Hospital bills for an emergency room visit, a surgery or an inpatient stay can reach tens of thousands of dollars, and they frequently contain errors, duplicate charges and inflated pricing.
Many people do not realize those charges can be questioned at all. An advocate reviews the bill line by line and raises what doesn't hold up.
What should I do if I just received a large hospital bill?
Do not pay it immediately and do not ignore it. Keep every document you receive, including the itemized bill.
Contact One Plus so an advocate can review whether your situation is eligible. Acting early generally gives more room to work with the hospital.
Is Hospital Advocacy available outside Florida?
Hospital Advocacy is a nationwide service. Eligibility and availability depend on your membership and your specific situation — call us to confirm.
Don't face a hospital bill alone
Become a One Plus member, or call (786) 791-0033 to talk it through.
One Plus Medical Plan is a discount medical plan and is not insurance.